RT
Rhulani T
1 reviews | Active since Sept 2024
10 Sept 2024, 20:06
Poor feedback
The app is not working and all the lines provided on their website never go through, no response to emails for enquiries 😤😤😤😤I regret buying the machine
Helpful (0)
Replies (2)0
Replies (2)
iKhokha's replyOfficial
11 Sept 2024, 07:24Hi Rhulani. Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration you've experienced with the app and lack of response from our support lines and email. We understand your concerns and regret any dissatisfaction caused. Please know that we are committed to resolving this. A member of our team will be calling you shortly to assist you with the machine and app issues.
Kind Regards, The iKhokha Team
Kind Regards, The iKhokha Team
iKhokha's reply11 Sept 2024, 07:24
Official
Hi Rhulani. Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration you've experienced with the app and lack of response from our support lines and email. We understand your concerns and regret any dissatisfaction caused. Please know that we are committed to resolving this. A member of our team will be calling you shortly to assist you with the machine and app issues.
Kind Regards, The iKhokha Team
Kind Regards, The iKhokha Team
RT
It's been a month now since ikhokha has withheld my funds, I have submitted all documents requested, till today they still requesting the same documents I have already provided I'm not sure whether I'm being ****med or what but theres no way forward.
Rhulani T's updateReviewer Update
07 Oct 2024, 22:24It's been a month now since ikhokha has withheld my funds, I have submitted all documents requested, till today they still requesting the same documents I have already provided I'm not sure whether I'm being ****med or what but theres no way forward.
RT
Rhulani T's update07 Oct 2024, 22:24
Reviewer Update
It's been a month now since ikhokha has withheld my funds, I have submitted all documents requested, till today they still requesting the same documents I have already provided I'm not sure whether I'm being ****med or what but theres no way forward.