KR
Khuthi R
1 reviews | Active since Jul 2015
19 Oct 2020, 11:10
Poor Customer service
They don’t answer their technical support phone, am having a problem with my machines I have been calling non stop. no answer. Am loosing customer
Helpful (0)
Replies (3)0
Replies (3)
iKhokha's replyOfficial
19 Oct 2020, 11:23Hi Khuthi, Sash here, we are so sorry that you haven't had a satisfactory experience with iKhokha.
Please can you provide us with the serial number on the back of your card machine so we may assist as soon as possible.
Kind regards.
Please can you provide us with the serial number on the back of your card machine so we may assist as soon as possible.
Kind regards.
iKhokha's reply19 Oct 2020, 11:23
Official
Hi Khuthi, Sash here, we are so sorry that you haven't had a satisfactory experience with iKhokha.
Please can you provide us with the serial number on the back of your card machine so we may assist as soon as possible.
Kind regards.
Please can you provide us with the serial number on the back of your card machine so we may assist as soon as possible.
Kind regards.
KR
Khuthi R's updateReviewer Update
19 Oct 2020, 12:00Why nobody is answering the phone, I have been calling for the past 4 hours?
KR
Khuthi R's update19 Oct 2020, 12:00
Reviewer Update
Why nobody is answering the phone, I have been calling for the past 4 hours?
iKhokha's replyOfficial
19 Oct 2020, 12:04Hi Khuthi, we do apologize for this, we are currently experiencing high call volumes so you may be on hold for some time before you can get through to someone but we sincerely apologize for this.
Can we please have the serial number on the back of your card machine so our support team can contact you to assist as soon as possible.
Kind regards.
Can we please have the serial number on the back of your card machine so our support team can contact you to assist as soon as possible.
Kind regards.
iKhokha's reply19 Oct 2020, 12:04
Official
Hi Khuthi, we do apologize for this, we are currently experiencing high call volumes so you may be on hold for some time before you can get through to someone but we sincerely apologize for this.
Can we please have the serial number on the back of your card machine so our support team can contact you to assist as soon as possible.
Kind regards.
Can we please have the serial number on the back of your card machine so our support team can contact you to assist as soon as possible.
Kind regards.