Poor coordination and communication

Poor coordination and communication from Ikhokha team as several members were contacting me for information that I had already provided. I followed all the steps for activation of machine, but I still had to consistently call to get things done. Also, I asked the agent who sold me the machine at Makro Germiston if there would be any monthly costs involved and she said there were none, except for the small percentage taken on every transaction, only to find out that I would also be paying for the sim card monthly.