AI
Ashley I

1 reviews | Active since Feb 2022

22 Feb 2022, 23:37

Pathetic useless customer service

Worst possible service, they promise you commission on vending services and say you will receive you IK commission in the first week of each month, guess what 4 months have gone buy and they still cannot figure out why the commission is not getting transferred to my ik wallet pathetic service emails get responded to after a month useless service wasted my money on ******* can't even get assistance, consultants blame management, management can't do their jobs. Yoco is the better alternative, Roslan said she would come back to me shortly it's been 2 weeks, when is shortly next year?

0
Replies (2)
iKhokha
iKhokha's reply23 Feb 2022, 08:02
Official
Hi Ashley, we are sorry to hear that your experience was anything less than excellent. We want to work to resolve your query as soon as possible.  We will be in touch to assist with resolving this as soon as possible. 
AI
Ashley I's update05 Mar 2022, 20:07
Reviewer Update
You people are still making promises to assist me yet you people can't assist me. I think it's best you people deactivate my account before i seek advice from my lawyer as I purchased a product but have had endless problems with you people, your adverts promise commission being paid every month but what's due is not what you get yet you only get a lousy 1IK INSTEAD OF 64iK

Never ever have I experience such ******* where the service is absolutely shocking. How on earth do you people make money with ****py service?

I hope all other ikhokha users will come right, I am asking all my family members to boycott ikhokha we all having the same problems!

Roslan, Vumile, Mohammed, avershinn not one of you has kept your promises tk have all my problems rectified. This is games to ikhokha while we must battle ongoing, I'll show you how quick ikhokha will jump once I go the the consumer tribunal for selling nonsese if you can't assist your customers, I will lay a formal complaint on Monday morning with the consumer act.