Pathetic service

Previously shared my frustrations with the Ikohkha settlemtn period and their fault machines. Now a follow up, 5 days later. Ikhokha has deposited monies into my business account that are far less than what was transacted and conveniently, for the first time ever, I have received no report on this transaction or the settlement that allegedly occurred. No explanation or accounting was given for the missing monies deducted from emy transaction and no record of said transaction exist anywhere on the Ikhokha app or dashboard. My only proof is a swipe history on my machine itself. In my previous review, I mentioned a faulty card machine and in the reply to that review I was not given any contact details yet was told to contact "*********x or alternatively *********xx". After taking time to go to their physical store I've confirmed that I am not the first customer who's returning the ikhokha flyer model for having a faulty card machine reader. The in person sales assistant at their shops also knows very little beyond their pamphlets. It was a waste of my time

Please consider your options before buying into a business that has such ********** customer service. I have now lost count of how many times I've had issues with ikhokha in a measly 18 months of using them.