JM
James M
1 reviews | Active since Sept 2012
04 May 2024, 11:19
Pathetic Service and Holding Clients Payouts
Please stay away from ikhokha if you can, they have no sense of customer service and do not care about your business.
They pay out when they feel like it and they would never inform you when they have issues!
They will kill your business without any remorse!
Helpful (0)
Replies (3)0
Replies (3)
iKhokha's replyOfficial
04 May 2024, 11:37Hi James. Thank you for speaking with us. We deeply regret the delay in processing your settlement and will investigate the problem with the FNB account payments before getting back to you.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
iKhokha's reply04 May 2024, 11:37
Official
Hi James. Thank you for speaking with us. We deeply regret the delay in processing your settlement and will investigate the problem with the FNB account payments before getting back to you.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
JM
James M's updateReviewer Update
06 May 2024, 07:38This is the response you sent me after my complaint and after you called me to tell me there was no problem on your side and l would be getting my payment.
“We want to make sure you’re always in the loop with what’s happening, so here’s a quick update on your latest settlement. Due to an unexpected error, settlements to your bank account for transactions made on the 3rd of May have been delayed. Our technicians are hard at work to resolve the issue and get you paid by Monday, the 6th of May. We apologise for the inconvenience caused. Regards,
The iKhokha Team”
How is any small business supposed to survive while you hold their payments for such a long time?
“We want to make sure you’re always in the loop with what’s happening, so here’s a quick update on your latest settlement. Due to an unexpected error, settlements to your bank account for transactions made on the 3rd of May have been delayed. Our technicians are hard at work to resolve the issue and get you paid by Monday, the 6th of May. We apologise for the inconvenience caused. Regards,
The iKhokha Team”
How is any small business supposed to survive while you hold their payments for such a long time?
JM
James M's update06 May 2024, 07:38
Reviewer Update
This is the response you sent me after my complaint and after you called me to tell me there was no problem on your side and l would be getting my payment.
“We want to make sure you’re always in the loop with what’s happening, so here’s a quick update on your latest settlement. Due to an unexpected error, settlements to your bank account for transactions made on the 3rd of May have been delayed. Our technicians are hard at work to resolve the issue and get you paid by Monday, the 6th of May. We apologise for the inconvenience caused. Regards,
The iKhokha Team”
How is any small business supposed to survive while you hold their payments for such a long time?
“We want to make sure you’re always in the loop with what’s happening, so here’s a quick update on your latest settlement. Due to an unexpected error, settlements to your bank account for transactions made on the 3rd of May have been delayed. Our technicians are hard at work to resolve the issue and get you paid by Monday, the 6th of May. We apologise for the inconvenience caused. Regards,
The iKhokha Team”
How is any small business supposed to survive while you hold their payments for such a long time?
JM
James M's updateReviewer Update
06 May 2024, 07:38I want my money!!!!!
JM
James M's update06 May 2024, 07:38
Reviewer Update
I want my money!!!!!