JS
Jennifer S
1 reviews | Active since Mar 2011
18 Mar 2026, 14:14
Pathetic
Deduction taken off my transactions never credited to cash advance. No response to emails asking them to investigate.
Really pathetic!
Helpful (0)
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Replies (1)
iKhokha's replyOfficial
18 Mar 2026, 14:19Hi Jennifer,
We’re really sorry to hear about your experience and the frustration caused.
We will arrange for an agent to reach out to you directly to assist with investigating the deductions and your cash advance.
Thank you for bringing this to our attention — we’ll ensure this is followed up.
Kind Regards,
We’re really sorry to hear about your experience and the frustration caused.
We will arrange for an agent to reach out to you directly to assist with investigating the deductions and your cash advance.
Thank you for bringing this to our attention — we’ll ensure this is followed up.
Kind Regards,
The iKhokha Team
iKhokha's reply18 Mar 2026, 14:19
Official
Hi Jennifer,
We’re really sorry to hear about your experience and the frustration caused.
We will arrange for an agent to reach out to you directly to assist with investigating the deductions and your cash advance.
Thank you for bringing this to our attention — we’ll ensure this is followed up.
Kind Regards,
We’re really sorry to hear about your experience and the frustration caused.
We will arrange for an agent to reach out to you directly to assist with investigating the deductions and your cash advance.
Thank you for bringing this to our attention — we’ll ensure this is followed up.
Kind Regards,
The iKhokha Team