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Phindile M
1 reviews | Active since Apr 2023
26 Jun 2024, 10:57
Order not received
I have ordered a machine and I have not yet received it and it's been a second week now and my profile is not set and they do not respond to my emails.
Helpful (0)
Replies (2)0
Replies (2)
iKhokha's replyOfficial
26 Jun 2024, 11:25Hi Phindile,
We are sorry to hear about your experience. Your feedback is important to us, and we apologize for the inconvenience. We understand your frustration and are committed to resolving this promptly. Our onboarding team will contact you shortly to assist with your order and profile.
Kind regards,
iKhokha team
We are sorry to hear about your experience. Your feedback is important to us, and we apologize for the inconvenience. We understand your frustration and are committed to resolving this promptly. Our onboarding team will contact you shortly to assist with your order and profile.
Kind regards,
iKhokha team
iKhokha's reply26 Jun 2024, 11:25
Official
Hi Phindile,
We are sorry to hear about your experience. Your feedback is important to us, and we apologize for the inconvenience. We understand your frustration and are committed to resolving this promptly. Our onboarding team will contact you shortly to assist with your order and profile.
Kind regards,
iKhokha team
We are sorry to hear about your experience. Your feedback is important to us, and we apologize for the inconvenience. We understand your frustration and are committed to resolving this promptly. Our onboarding team will contact you shortly to assist with your order and profile.
Kind regards,
iKhokha team
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Phindile M's updateReviewer Update
26 Jun 2024, 22:54I never received a call and I need my card machine and profile active as soon as possible, my business is on hold now because of you guys, if this is not resolved by end of Thursday, can I please get a refund of the machine and go look for alternative that can help me as soon as possible
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Phindile M's update26 Jun 2024, 22:54
Reviewer Update
I never received a call and I need my card machine and profile active as soon as possible, my business is on hold now because of you guys, if this is not resolved by end of Thursday, can I please get a refund of the machine and go look for alternative that can help me as soon as possible