CD
Ciska D

1 reviews | Active since Apr 2020

21 Jun 2021, 12:51

Not releasing OUR money...

Shocking and Disappointing service. Almost every week there is a problem with their system. We are running a business, and the fact that they don't release OUR money on time has a huge impact on our cashflow and orders. Will move to a new supplier for sure. Ikhoka needs to up their game.

0
Replies (2)
iKhokha
iKhokha's reply21 Jun 2021, 12:54
Official
Good Day, Ciska. Please accept our apologies for the service you received. We appreciate your feedback and concerns and do not take these issues lightly. We have escalated your concerns and you can expect feedback from us soon. 

Kind Regards, 
The iKhokha Team
CD
Ciska D's update21 Jun 2021, 13:33
Reviewer Update
You do not take these problems seriously. Its happening almost every week. The problem is not being fixed. I thought that if I give it time, it will get better, but it doesn't. So we are moving to a new supplier. This is not fair. The money you keep is OUR money.