LM
Lerato M
1 reviews | Active since Jan 2025
18 Jan 2025, 21:47
NOT HAPPY WITH SERVICES PROVIDED
I honestly don’t recommend using this ikhokha machine, their onboarding team doesn’t know anything I tried calling them and asking to link my machine instead of helping they sent me pillar to post I don’t want to use anything linked to them.
DO NOT BUY ANY MACHINE FROM THEM WITH HOPES OF USING FOR YOUR BUSINESS AS THEY TAKE TIME TO ACTIVATE YOUR MACHINE, YOU HAVE TO BEG THEM TO DO THEIR JOB!!
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iKhokha's replyOfficial
19 Jan 2025, 08:07Hi Lerato, we’re truly sorry to hear about your experience and the frustration it caused. This is not the level of service we aim to provide. Your feedback is very important, and we’ll ensure it is passed on to the activations team to improve the onboarding process. Our team will contact you as soon as possible to assist.
iKhokha's reply19 Jan 2025, 08:07
Official
Hi Lerato, we’re truly sorry to hear about your experience and the frustration it caused. This is not the level of service we aim to provide. Your feedback is very important, and we’ll ensure it is passed on to the activations team to improve the onboarding process. Our team will contact you as soon as possible to assist.