GB
Grietjie B
1 reviews | Active since Nov 2020
01 Sept 2022, 08:26
Not happy
After I notified them that I do not need the card machine. They then send me a email saying that they will cancel the contract and refund me. Yesterday they delivered the card machine. I do not want the macine and I want my refund. Their internal communication sucks!
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iKhokha's replyOfficial
01 Sept 2022, 09:04Hi Grietjie, thank you for reaching out to us, we are sorry that you have not had a pleasant experience with us. We would like to turn this around for you and will be in contact with you to assist with resolving this as soon as possible.
iKhokha's reply01 Sept 2022, 09:04
Official
Hi Grietjie, thank you for reaching out to us, we are sorry that you have not had a pleasant experience with us. We would like to turn this around for you and will be in contact with you to assist with resolving this as soon as possible.