NH
Nikki H

1 reviews | Active since Feb 2017

02 Jun 2026, 06:13

Non payment of funds

I have been with Ikhoka since its inception. Over the years the service has become appalling. Payment is hit and miss and unfortunately I don't have all my chats, due to phones changing. But it seems to follow a pattern (month end). That payments are not paid . All the communications are "we apologise" well my debit orders will be reversed due to insufficient funds... thanks Ikohka

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Replies (1)
iKhokha
iKhokha's reply02 Jun 2026, 09:33
Official
Good day,

We sincerely apologise for the inconvenience and frustration this delay has caused. We understand the impact that delayed settlements can have on your business and financial commitments.

We appreciate your long-standing support and are sorry that your recent experiences have not met the level of service you expect from us. While this delay is not representative of our normal settlement process, we understand your concerns and the frustration caused by the disruption.

Thank you for your continued patience while our team works to resolve the matter and provide further updates. 

Kind Regards,
The iKhokha Team