No Technical Support!

Ordered a Card Machine via Takealot, received a faulty unit according to Ikhokha support. Takealot exchanged it for me hassle free. I contacted Ikhokha to have the new machine linked to our profile. All they asked was if the old machine has been returned, now they just simply not replying my emails anymore?

Cant trust them to link a machine to my profile, certainly wont trust them to process my payments. Luckily we purchased it from Takealot, who will gladly refund me.