MVdM
Marisca Van der Merwe
1 reviews | Active since Sept 2021
05 Mar 2024, 15:44
No settlements from Ikhokha!
Not satisfied with Ikhokha at all. Very poor service. Waiting since 29 February 2024 for funds to be settled into account. At first there was a Fica problem, that said after a consultant phoned me and confirmed that the Fica was successful. Than all of a sudden the Fica was not successful.
Contacted them yesterday, 4 March, they said they will sort out the Fica and my monies will be settled today, 5th March in the afternoon.
Today, 5th March @15:35 still no settlements in my account.
This people is making business very unpleasant. I am not satisfied with them and the operators in charge of the whatsapp lines just simply ignore the customers and don't even bother to reply.
Highly disappointed in them.
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Replies (1)iKhokha's replyOfficial
05 Mar 2024, 16:05Hello Marisca,
Thank you for getting in touch. We're truly sorry to hear about your less-than-pleasant experience with us. Your feedback is invaluable, and we're committed to making things right. We'll promptly look into your settlement and get back to you with updates.
Kind Regards,
The iKhokha Team
Thank you for getting in touch. We're truly sorry to hear about your less-than-pleasant experience with us. Your feedback is invaluable, and we're committed to making things right. We'll promptly look into your settlement and get back to you with updates.
Kind Regards,
The iKhokha Team
iKhokha's reply05 Mar 2024, 16:05
Official
Hello Marisca,
Thank you for getting in touch. We're truly sorry to hear about your less-than-pleasant experience with us. Your feedback is invaluable, and we're committed to making things right. We'll promptly look into your settlement and get back to you with updates.
Kind Regards,
The iKhokha Team
Thank you for getting in touch. We're truly sorry to hear about your less-than-pleasant experience with us. Your feedback is invaluable, and we're committed to making things right. We'll promptly look into your settlement and get back to you with updates.
Kind Regards,
The iKhokha Team
