C
Christien
1 reviews | Active since May 2024
27 May 2024, 17:41
No service
Absolutely disgusted with the service I received. After giving an excellent review as their initial service was great then the after service or lack thereof came. I will never work with this absolutely pathetic company of who we have to trust our money with
Helpful (0)
Replies (4)0
Replies (4)
iKhokha's replyOfficial
28 May 2024, 08:16Hi Christien,
We sincerely apologize about the frustrating experience you've had. Your feedback is invaluable to us, and we're committed to rectifying the situation promptly. Your profile has been escalated to our FICA team for urgent screening and approval. Rest assured, we'll expedite the process and have a team member reach out to you with updates as soon as possible. We understand the importance of trust, especially when it comes to financial matters, and we're dedicated to restoring your confidence in our services. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.
Kind Regards,
The iKhokha Team.
We sincerely apologize about the frustrating experience you've had. Your feedback is invaluable to us, and we're committed to rectifying the situation promptly. Your profile has been escalated to our FICA team for urgent screening and approval. Rest assured, we'll expedite the process and have a team member reach out to you with updates as soon as possible. We understand the importance of trust, especially when it comes to financial matters, and we're dedicated to restoring your confidence in our services. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.
Kind Regards,
The iKhokha Team.
iKhokha's reply28 May 2024, 08:16
Official
Hi Christien,
We sincerely apologize about the frustrating experience you've had. Your feedback is invaluable to us, and we're committed to rectifying the situation promptly. Your profile has been escalated to our FICA team for urgent screening and approval. Rest assured, we'll expedite the process and have a team member reach out to you with updates as soon as possible. We understand the importance of trust, especially when it comes to financial matters, and we're dedicated to restoring your confidence in our services. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.
Kind Regards,
The iKhokha Team.
We sincerely apologize about the frustrating experience you've had. Your feedback is invaluable to us, and we're committed to rectifying the situation promptly. Your profile has been escalated to our FICA team for urgent screening and approval. Rest assured, we'll expedite the process and have a team member reach out to you with updates as soon as possible. We understand the importance of trust, especially when it comes to financial matters, and we're dedicated to restoring your confidence in our services. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.
Kind Regards,
The iKhokha Team.
C
Christien's updateReviewer Update
11 Jun 2024, 09:04You are full of jokes, you do realize the issue is STILL not sorted. I would just like the funds back that I have tapped. You have my banking details. I have also since deleted the 5star review I issued when I got the first consultant to assist me who then proceeded to tell me all should be sorted. What an absolute joke and disgrace. Trust you with our money? NEVER! Creating false income for yourselves because you hold onto money that is not even yours. Thanks for absolutely nothing. I am sure there are many other trusted institutions I can approach for my business needs. Going to another market soon without tapping facilities as I gave your company the benefit of the doubt for nothing.
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Christien's update11 Jun 2024, 09:04
Reviewer Update
You are full of jokes, you do realize the issue is STILL not sorted. I would just like the funds back that I have tapped. You have my banking details. I have also since deleted the 5star review I issued when I got the first consultant to assist me who then proceeded to tell me all should be sorted. What an absolute joke and disgrace. Trust you with our money? NEVER! Creating false income for yourselves because you hold onto money that is not even yours. Thanks for absolutely nothing. I am sure there are many other trusted institutions I can approach for my business needs. Going to another market soon without tapping facilities as I gave your company the benefit of the doubt for nothing.
iKhokha's replyOfficial
25 Oct 2024, 15:49 Hi Christien, I hope you’re doing well. We’ve reached out to the team to follow up on your request.
Thank you for your patience!
Thank you for your patience!
iKhokha's reply25 Oct 2024, 15:49
Official
Hi Christien, I hope you’re doing well. We’ve reached out to the team to follow up on your request.
Thank you for your patience!
Thank you for your patience!
C
Christien's updateReviewer Update
25 Oct 2024, 19:59Hi. Don't worry about it. I got the best service from another company and have successfully been with them since June. It took less than 48 hours to sort it all out. Your team has just asked me for the same information I had previously submitted. Don't waste your time, instead explain to your auditors the imbalance in your books.
C
Christien's update25 Oct 2024, 19:59
Reviewer Update
Hi. Don't worry about it. I got the best service from another company and have successfully been with them since June. It took less than 48 hours to sort it all out. Your team has just asked me for the same information I had previously submitted. Don't waste your time, instead explain to your auditors the imbalance in your books.