EU
Ernest U
1 reviews | Active since Aug 2019
21 Aug 2019, 08:41
No service
What is the point of a support department that never replies to e mails or takes any action. Phone calls not returned. SMS's to clients that the transaction has been approved - But it has not. Bad Bad
Helpful (0)
Replies (2)0
Replies (2)
iKhokha's replyOfficial
21 Aug 2019, 10:32Hi Ernest, Prom here, from iKhokha.
Thank you for bringing this to our attention. I am so sorry for the experience you have had. We want to constantly improve and do better for our merchants, and I assure you that I will escalate this matter immediately and get your query sorted out ASAP. I will keep you updated on the progress of your query.
Thank you for bringing this to our attention. I am so sorry for the experience you have had. We want to constantly improve and do better for our merchants, and I assure you that I will escalate this matter immediately and get your query sorted out ASAP. I will keep you updated on the progress of your query.
iKhokha's reply21 Aug 2019, 10:32
Official
Hi Ernest, Prom here, from iKhokha.
Thank you for bringing this to our attention. I am so sorry for the experience you have had. We want to constantly improve and do better for our merchants, and I assure you that I will escalate this matter immediately and get your query sorted out ASAP. I will keep you updated on the progress of your query.
Thank you for bringing this to our attention. I am so sorry for the experience you have had. We want to constantly improve and do better for our merchants, and I assure you that I will escalate this matter immediately and get your query sorted out ASAP. I will keep you updated on the progress of your query.
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Ernest U's updateReviewer Update
21 Aug 2019, 10:33Blah Blah Blah
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Ernest U's update21 Aug 2019, 10:33
Reviewer Update
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