DB
Derek B
1 reviews | Active since Feb 2024
22 Feb 2024, 11:08
No response from ikhoka support for a simple query..
ikhokha do not respond to emails directed to their support mail address, for many of us email is a cost-effective method of reaching out to service providers. Two emails sent on the 18th and 19th February no response received.
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Replies (1)iKhokha's replyOfficial
22 Feb 2024, 12:41Hi Derek, we sincerely apologize for the inconvenience caused by the delay in processing and communication regarding your recent encounter with us. Your experience falls short of our service standards, and we are dedicated to resolving this issue promptly, the team will be in contact to assist you shortly.
Kind Regards, The iKhokha Team
Kind Regards, The iKhokha Team
iKhokha's reply22 Feb 2024, 12:41
Official
Hi Derek, we sincerely apologize for the inconvenience caused by the delay in processing and communication regarding your recent encounter with us. Your experience falls short of our service standards, and we are dedicated to resolving this issue promptly, the team will be in contact to assist you shortly.
Kind Regards, The iKhokha Team
Kind Regards, The iKhokha Team
