SR
Solomon R
1 reviews | Active since Dec 2019
17 Oct 2025, 13:45
No refund policy from Ikhokha
I don't advice people to trade with ikhokha they are so unprofessional and uncaring about their clients. All they care about it's money. I since took their machine back for refund last month. To date they said they logged my refund but to date nothing transpired. I'm now after i emailed them promised they'll have to loge my refund again next week. They make excuses about their finance but when i paid them there were no excuses. I advice people to use other companies for point of sale machines.
Helpful (0)
Replies (2)0
Replies (2)
iKhokha's replyOfficial
17 Oct 2025, 15:15Hi Solomon. We’re truly sorry to hear about your experience and the delay in your refund. This is not the level of service we aim to provide, and we completely understand your frustration. Please be assured that your feedback has been shared with the relevant department, and we’ll gladly follow up to ensure this matter is resolved in a timely manner.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
iKhokha's reply17 Oct 2025, 15:15
Official
Hi Solomon. We’re truly sorry to hear about your experience and the delay in your refund. This is not the level of service we aim to provide, and we completely understand your frustration. Please be assured that your feedback has been shared with the relevant department, and we’ll gladly follow up to ensure this matter is resolved in a timely manner.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
SR
Solomon R's updateReviewer Update
23 Oct 2025, 08:35From the 17th to date nothing has transpired. I'm still waiting in vein for my refund from these people. I'm warning people again not to buy from Ikhokha they are *********** and useless.
SR
Solomon R's update23 Oct 2025, 08:35
Reviewer Update
From the 17th to date nothing has transpired. I'm still waiting in vein for my refund from these people. I'm warning people again not to buy from Ikhokha they are *********** and useless.