M
Marius
1 reviews | Active since May 2024
18 Jun 2024, 19:55
No Payment
I am very very disappointed, i queried a payment which never came through, i get no Response except for its been escaleted, but nothing after that. I have done checks on payments and realized that ALL my payment links send to clients money was never paid out to me. As said, NO RESPONSE FROM IKHOKA nor payment as yet
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iKhokha's replyOfficial
19 Jun 2024, 08:06Hi Marius,
We're truly sorry for the inconvenience and frustration this situation has caused you. We understand how concerning it is to have payments not come through, kindly note that our team is actively investigating your case as a top priority. We understand the urgency of your situation and are working diligently to resolve the issue. The team will follow-up and provide you with an update as soon as possible.
Kind Regards,
The iKhokha Team.
We're truly sorry for the inconvenience and frustration this situation has caused you. We understand how concerning it is to have payments not come through, kindly note that our team is actively investigating your case as a top priority. We understand the urgency of your situation and are working diligently to resolve the issue. The team will follow-up and provide you with an update as soon as possible.
Kind Regards,
The iKhokha Team.
iKhokha's reply19 Jun 2024, 08:06
Official
Hi Marius,
We're truly sorry for the inconvenience and frustration this situation has caused you. We understand how concerning it is to have payments not come through, kindly note that our team is actively investigating your case as a top priority. We understand the urgency of your situation and are working diligently to resolve the issue. The team will follow-up and provide you with an update as soon as possible.
Kind Regards,
The iKhokha Team.
We're truly sorry for the inconvenience and frustration this situation has caused you. We understand how concerning it is to have payments not come through, kindly note that our team is actively investigating your case as a top priority. We understand the urgency of your situation and are working diligently to resolve the issue. The team will follow-up and provide you with an update as soon as possible.
Kind Regards,
The iKhokha Team.