GD
George D
1 reviews | Active since Jul 2023
13 Jul 2023, 09:16
No Parts, No Repairs after Warranty-No Service Centers in SA
iKhokha does not have Service Centers in SA, once your Card Machine is out of Warranty there is no Parts or Repairs available, you have to buy a new machine, this is what their support center told us today after the unit stopped charging. This should be made clear before the sale.
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iKhokha's replyOfficial
13 Jul 2023, 09:55Hi George. Thank you for reaching out to us, we are sorry that you have not had a pleasant experience with us. All of our card machines come with a 30-day guarantee and a one-year warranty for manufacturing faults. Unfortunately, you are out of warranty and we are unable to replace the machine.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
iKhokha's reply13 Jul 2023, 09:55
Official
Hi George. Thank you for reaching out to us, we are sorry that you have not had a pleasant experience with us. All of our card machines come with a 30-day guarantee and a one-year warranty for manufacturing faults. Unfortunately, you are out of warranty and we are unable to replace the machine.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team