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ghaseem A
1 reviews | Active since Jul 2024
24 Jul 2024, 13:50
No help at all from support group
Recently bought a card machine followed all the prompts as shows on the box i called call centre no help i used the whatsapp sens them so many messages no reply even emailed them several times no reply best they refund me if they cant make this app work why do they have support centres and whatsapp if they cnt help a person so bad start on this app gen they want star rating like i feel they will get no stars at all
Helpful (0)
Replies (3)0
Replies (3)
iKhokha's replyOfficial
24 Jul 2024, 14:29Hi Ghaseem, we apologise for the difficulties you've experienced with your new card machine and for not receiving a response from our support team. This is not the experience we aim to provide. Our onboarding team will contact you soon to help with your application. We are fully committed to resolving this issue for you and ensuring that you have a smooth experience with our service.
iKhokha's reply24 Jul 2024, 14:29
Official
Hi Ghaseem, we apologise for the difficulties you've experienced with your new card machine and for not receiving a response from our support team. This is not the experience we aim to provide. Our onboarding team will contact you soon to help with your application. We are fully committed to resolving this issue for you and ensuring that you have a smooth experience with our service.
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ghaseem A's updateReviewer Update
24 Jul 2024, 14:34At 8.45am this morrning your sales rep on whatsapp said stay online we will get right back to you so far nothing do you want me to stay online the rest of the day
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ghaseem A's update24 Jul 2024, 14:34
Reviewer Update
At 8.45am this morrning your sales rep on whatsapp said stay online we will get right back to you so far nothing do you want me to stay online the rest of the day
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ghaseem A's updateReviewer Update
24 Jul 2024, 15:18Was the reply you send sincere because its been almost an hour pass and still response from ikhokha not help help me in anywayv
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ghaseem A's update24 Jul 2024, 15:18
Reviewer Update
Was the reply you send sincere because its been almost an hour pass and still response from ikhokha not help help me in anywayv