New Shaker solo & Mover pro machine

Yoooh! I am soooo disappointed with iKhokha. Especially Thandoe Mkhize for blueticking me on their business WhatsApp and Roslan Gilberts for giving me incorrect information. I bought the Shaker solo on the 20th on your website https/www.ikhokha.com. I paid with my credit card and Thandoe told me they are not picking up the payment so because I needed to start working and I was loosing business I decided to buy the Shaker solo at Builders then cancel the online order. I was in the process of setting up Shaker solo machine I got at Builders when Roslan she told me that the machine does not sell prepaid air, data, electricity or pay accounts. She said the Mover pro machine is the one that does that. I then took the Shaker solo back to Builders and bought the Mover pro. Mind you, I have not received the R999 I bought with on the Ikhokha website on the 20th and the R999 I bought with at Builders. Now today I’m calling to get assistance with transacting on the Mover pro and I have a problem with it needing data to view the voucher when customers but prepaid. The person I was talking to says I should have bought the Shaker Solo cos it prints slips. I am sooooo livid right now, I lost out on so much business. Ikhokha should have just told me if they don’t want to do business with me.