WW
Wiehahn W

1 reviews | Active since Mar 2011

08 Nov 2025, 12:39

MTN not working

On 23 October 2025 I bought the Ikhokha iK Flyer Lite. The next day, or the second day, I was up for business. The MTN doesn't, but Vodacome does work. On 27 October 2025 I went to Game (Garden Route Mall, George), where I bought it. Due to the stroke I had, I communicate with difficulty. This is the reason why I couldn't call you (iKhokha). The employee of Game, couldn't remember his name, had a telephone call with iKhokha. About 25 minutes. iKhokha said that he email me once the MTN was sorted. The MTN SIM was not sorted today.

0
Replies (2)
iKhokha
iKhokha's reply08 Nov 2025, 13:37
Official
Hi Wiehahn,

Thank you for reaching out, and we’re very sorry to hear about the difficulties you’ve experienced. We truly appreciate you taking the time to share the details with us. We’ve escalated your concern to our support team, who will be reaching out to assist and work on resolving this as soon as possible.

Kind Regards,
The iKhokha Team

Best regards,

WW
Wiehahn W's update08 Nov 2025, 14:14
Reviewer Update
Thank you