CM
Christa M

1 reviews | Active since Dec 2012

21 Nov 2023, 08:36

****mers and false advertising

False advertising. On the ikhoka website, it states that you will receive your card machine WITHIN 3-4 working days. I purchased my card machine on 10 Nov 2023, and it is now 21 Nov 2023 - 7 working days and I still do not know when they will deliver my machine and if they will deliver my machine. When I contact them for answers via email, they do not reapond, but will phone in order not to leave a paper trail. I paid my machine in full, and I have not received my machine, nor communication of what is going on. They are *******, they lie and proud themselves in false advertising to ***** from consumers.

I asked for my money back, they just ignore me. I need my card machine next week, now I sit with my hands in my hair because ikhoka is a ****.

Rather go for yoco or other trustworthy companies for a card machine. They also offer good rates and people actually get what they purchase from them, unlike ikhoka.

Stay away from ikhoka-you purchase from them, and get nothing in return. They ignore when you request a refund, and they make use of false advertising to ***** your hard earned money. Lairs, they only care about themselves-employees working at ikhoka just wants a 5 or 7 star review for doing nothing.

0
Replies (1)
iKhokha
iKhokha's reply21 Nov 2023, 09:15
Official
Hello Christa, thank you for contacting us. We apologize for the unpleasant experience you have had with our service. We are committed to making things right and would like to follow up with you to assist in resolving the issue as soon as possible. We will be in touch with you shortly.

Kind Regards,
The iKhokha Team