KW
Kobus W
1 reviews | Active since Aug 2019
07 Aug 2019, 10:46
Melissa Marnies, from customer support, you just put my trust back in iKhokha
Had a very bad experience with the sales agent i worked with first and got very slow too zero feedback and after sales service. I repeatedly had to ask for help multiple time and still had to beg for assistance, with no reply to emails or any problem solving. Was about to cancel all business with them. Then i decided to rather phone customer service and Melissa helped me with all my queries in a few minutes and all was resolved. So iKhokha, your customer service is 5 star, but your sales department's after sales and customer relations are up to ****.
Helpful (0)
Replies (1)0
Replies (1)iKhokha's replyOfficial
07 Aug 2019, 10:55Thanks for the feedback Kobus. We value it tremendously.
Have a great day!
Have a great day!
iKhokha's reply07 Aug 2019, 10:55
Official
Thanks for the feedback Kobus. We value it tremendously.
Have a great day!
Have a great day!
