KB
Keran B

1 reviews | Active since Nov 2020

21 Nov 2020, 11:54

Machine remains inactivate. Terrible service

I can't get anyone on the phone nor have had a reply from support email address. I bought my machine beginning of the week and have sent all my FICA documentation off and my machine remains inactive and I can't use it. Terrible service.

0
Replies (3)
iKhokha
iKhokha's reply23 Nov 2020, 08:32
Official
Hi Keran, we are so sorry to hear about your poor experience with iKhokha. Please can we have the serial number on the back of your card machine as well as your contact details so we may assist as soon as possible.

Kind regards.
KB
Keran B's update23 Nov 2020, 09:08
Reviewer Update
Serial number ***
Contact ***
iKhokha
iKhokha's reply23 Nov 2020, 09:11
Official
Thank you very much Keran, our team will be in touch to assist as soon as possible.