JV
Juan V
1 reviews | Active since Jul 2025
18 Feb 2026, 09:47
Long Settlement time and terrable service
If i could give a zero rating, that will suit this situation best. Imagine waiting going on two weeks now for a settlement to be done, im so tiered of Luanda and his empty promises. i have been battling with Ikhoka since August 2025. They fast to set up your machine, but terrable with after sale service
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iKhokha's replyOfficial
18 Feb 2026, 10:17Hi Juan,
We sincerely apologise for the frustration and disappointment this situation has caused. We completely understand how exhausting and upsetting it must be to wait this long for a settlement and to feel let down by inconsistent communication.Please know that your feedback has been escalated, and an agent will reach out to you directly to resolve the settlement as a priority. We truly appreciate your patience and are committed to improving our after-sales service.
Kind Regards, The iKhokha Team.
We sincerely apologise for the frustration and disappointment this situation has caused. We completely understand how exhausting and upsetting it must be to wait this long for a settlement and to feel let down by inconsistent communication.Please know that your feedback has been escalated, and an agent will reach out to you directly to resolve the settlement as a priority. We truly appreciate your patience and are committed to improving our after-sales service.
Kind Regards, The iKhokha Team.
iKhokha's reply18 Feb 2026, 10:17
Official
Hi Juan,
We sincerely apologise for the frustration and disappointment this situation has caused. We completely understand how exhausting and upsetting it must be to wait this long for a settlement and to feel let down by inconsistent communication.Please know that your feedback has been escalated, and an agent will reach out to you directly to resolve the settlement as a priority. We truly appreciate your patience and are committed to improving our after-sales service.
Kind Regards, The iKhokha Team.
We sincerely apologise for the frustration and disappointment this situation has caused. We completely understand how exhausting and upsetting it must be to wait this long for a settlement and to feel let down by inconsistent communication.Please know that your feedback has been escalated, and an agent will reach out to you directly to resolve the settlement as a priority. We truly appreciate your patience and are committed to improving our after-sales service.
Kind Regards, The iKhokha Team.