SM
Siyanda M

1 reviews | Active since Dec 2019

11 Apr 2024, 17:14

Kaaaak service

Their Service is really bad, their agents keep ignoring whilst they did wrong things

I bought a machine, it was hard to configure, had an event and it was not working, and then when it worked, they put in the wrong bank account and money is getting in on another business, when i tell him he sends me the change of bank details form and now he is ignoring me after he told me it will take 1 Day, ay fAAK, this is really bad, now i am stranded, whats wrong with ikhokha? guys dont join them, you will get frustrated, i am moving to Yoco if they dont fix this mxm

0
Replies (2)
iKhokha
iKhokha's reply12 Apr 2024, 08:33
Official
Hi Siyanda, We are sorry for the frustration and inconvenience you have experienced. This is not the level of service we strive to provide. We have escalated this matter to our team, and they will contact you as soon as possible to assist and resolve the issue. 
SM
Siyanda M's update17 Apr 2024, 18:56
Reviewer Update
you dont leave up to your word, my banking details still have not changed, what kind of service is this?