iKHOKHA.COM GIVE EXCUSES FOR REFUND

I purchased card payment machines on 05 November 2021 and cancelled the order and asked for a refund on 02 February 2022 and they have given me a runaround and ended up refunding me only a small portion of the same order. The total amount paid was R1200.00 for two (2) machines and they have only refunded me R200.00 only from the order and telling they are escalating nonstop without resolving the matter. I feel that they are passing time so that I can give up and lose evidence. The order is one (1) and I paid once but I am being refunded in a funny strange, senseless way.