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Frans B
1 reviews | Active since Oct 2020
08 Jul 2024, 09:38
IKHOKHA Unreliable card machine devices
Would NOT recommend IKHOKHA card machine devices...NO BACK UP, NO SERVICE CENTRES Should you pick up a problem IKHOKHA won't be able to assist rather go for YOCO!!! MR BEKET, Auto Traila Witfield, Cell ***
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iKhokha's replyOfficial
08 Jul 2024, 10:19Hi Frans. Thank you for getting in touch. We sincerely apologize for any inconvenience caused; this isn't the service we aim to provide.
We are aware that a consultant contacted you regarding your card machine. Regrettably, since the machine is no longer covered under warranty, we are unable to provide a replacement. A one-year warranty covers our card machines against manufacturing faults.
Customer satisfaction is important to us, and we appreciate your insights. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know.
Kind Regards,
The iKhokha Team.
We are aware that a consultant contacted you regarding your card machine. Regrettably, since the machine is no longer covered under warranty, we are unable to provide a replacement. A one-year warranty covers our card machines against manufacturing faults.
Customer satisfaction is important to us, and we appreciate your insights. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know.
Kind Regards,
The iKhokha Team.
iKhokha's reply08 Jul 2024, 10:19
Official
Hi Frans. Thank you for getting in touch. We sincerely apologize for any inconvenience caused; this isn't the service we aim to provide.
We are aware that a consultant contacted you regarding your card machine. Regrettably, since the machine is no longer covered under warranty, we are unable to provide a replacement. A one-year warranty covers our card machines against manufacturing faults.
Customer satisfaction is important to us, and we appreciate your insights. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know.
Kind Regards,
The iKhokha Team.
We are aware that a consultant contacted you regarding your card machine. Regrettably, since the machine is no longer covered under warranty, we are unable to provide a replacement. A one-year warranty covers our card machines against manufacturing faults.
Customer satisfaction is important to us, and we appreciate your insights. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know.
Kind Regards,
The iKhokha Team.