SN
Siyasanga N
1 reviews | Active since Nov 2018
23 Nov 2022, 08:08
Ikhokha Technical Support
I must say I regret buying this machine, the technical support is wack, I've been waiting for Fica verification for almost a week now, I mean how must one continue using the machine when you don't know if and when you'll get your money. I'm so unhappy and disappointed 😕
Helpful (0)
Replies (4)0
Replies (4)
iKhokha's replyOfficial
23 Nov 2022, 08:15Hi Siyasanga. Thank you for reaching out to us, we are sorry that you have not had a pleasant experience with us. We would like to turn this around for you and will be in contact with you to assist with resolving this as soon as possible.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
Best regards,
iKhokha's reply23 Nov 2022, 08:15
Official
Hi Siyasanga. Thank you for reaching out to us, we are sorry that you have not had a pleasant experience with us. We would like to turn this around for you and will be in contact with you to assist with resolving this as soon as possible.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
Best regards,
SN
Siyasanga N's updateReviewer Update
24 Nov 2022, 08:59When will you be in contact with me, my point exactly to the point, ikhokha has not interest in their customer needs, my problem is not urgent enough, I wish you guys could warn people about this Fica Verification that takes forever before they buy your machines so that they can make informed decisions.
SN
Siyasanga N's update24 Nov 2022, 08:59
Reviewer Update
When will you be in contact with me, my point exactly to the point, ikhokha has not interest in their customer needs, my problem is not urgent enough, I wish you guys could warn people about this Fica Verification that takes forever before they buy your machines so that they can make informed decisions.
iKhokha's replyOfficial
24 Nov 2022, 09:20Hi Siyasanga. The team has confirmed that your profile has been approved. You will receive your settlement today. Please do not hesitate to reach out to us should you require any assistance.
Best regards,
iKhokha's reply24 Nov 2022, 09:20
Official
Hi Siyasanga. The team has confirmed that your profile has been approved. You will receive your settlement today. Please do not hesitate to reach out to us should you require any assistance.
Best regards,
SN
Siyasanga N's updateReviewer Update
24 Nov 2022, 19:33Thank you for rectifying the issue👌👌
SN
Siyasanga N's update24 Nov 2022, 19:33
Reviewer Update
Thank you for rectifying the issue👌👌