Ikhokha take advantage of customers, when your unit shows a system error after a year ,you are told to buy a new one

@hellopetercom @iKhokhaSA just bought my Ikhokha mobile speed point.the unit shows a "system error ,invalid keys' . When calling ikhokha helpline I'm told since I bought the unit 1 year ago and the warranty ended October 2019. They cant fix the unit and I must buy a new one. This is unfair and my unit should be repaired or replaced because it's a technical error as the unit is in perfect condition. Please can you protect us,as consumers .for companies like ikhokha take advantage of customers, how can we buy a unit every year with no option for repairs or replacement of technical error issues units.my name is Joseph maraba ,email *** t ,cell ***