MD
Mario D

1 reviews | Active since May 2020

16 Nov 2020, 12:12

IKHOKHA SUPPORT

we have order and paid a CC - unit the 14th of October 2020

Ikhokha taken the money and then.......... silence

no onswer on our several emails...

0
Replies (7)
iKhokha
iKhokha's reply16 Nov 2020, 12:20
Official
Hi Mario, Sash from iKhokha here, we do apologize for the experience you are having, we have escalated your information to our online team who will be in touch shortly to assist.

Kind regards.

Best regards,

MD
Mario D's update16 Nov 2020, 12:25
Reviewer Update
Hi Sash
a promise I get every second day!!
please see Ticket ID:***
MD
Mario D's update16 Nov 2020, 12:31
Reviewer Update
Hi Sash
order was place on the Name of Loreto Early Learning Centre (NPO)
my email there: 
***

payment made :
 14 Oct | PAYGENIUS ***Ib payment 

iKhokha
iKhokha's reply16 Nov 2020, 12:33
Official
Thank you for this Mario, we have picked up your profile, our online team has been requested to give you a call soon. 

Best regards,

MD
Mario D's update25 Nov 2020, 08:13
Reviewer Update
after a reply
... and a phone call the 16th of November (You get your Card machines the next 2 days) .......

Silence

Still not received


iKhokha
iKhokha's reply25 Nov 2020, 08:29
Official
Hi Mario, we are extremely sorry about this, we have requested for the team to contact you shortly to assist.

Best regards,

MD
Mario D's update25 Nov 2020, 08:52
Reviewer Update
They have not to contact me, they just have to courier the Card machines