IKHOKHA MUST PAY THE MONEY BACK

My mom bought a ikhokha Machine in October 2025 for her informal business she wanted her money to be deposited directly into the account,but know ikhokha is giving her run around for her R15 000 she bought the machine at Makro Riverside she was assisted by a lady named Mpumi and she did tell her that machine need a registered business mom should have and mom explained to her that she has an old business she once registered long ago Khangale Holding and she never used it then the lady advised her to use it even though the company was not registered with SARS and it does not have company bank account and the lady Mpumi said it is okay they can use it,they did use it mom received payment the machine was working okay but when she went back to them to get the money they are saying they flagged the machine for *****ulent activities mom must bring police affidavits and now they say she must bring the machine back they will refund the her for only the machine not the money that was made.Even when she called the manager at Makro asking where are their offices the manager told her she won't be able to get there it is far and she was rude.CaN IKHOKHO PAY THE MONEY.