Ikhokha is unreliable when you buy a card machine

l bought a card machine through Ricardo their representive .l did the purchase on Friday and l was told l will receive my machine on Monday up to now no word from ikhokha.and even the demo to show me how to load my products on their devise never happened. I have been trying to get hold of Ricardo buy he's now ignoring my calls the same machine lm replacing the same thing happend again. I think its their way to lure customers to buy while they know that they are not telling you the truth. My business has lost sells since last week. They can even check my profile. This is my last time to buy from ikhokha lm now thinking of using Yoco because of the way ikhokha treat Customers. Last time it was Tando now its Ricardo. So it looks like the company has a hand in it. Because it cant be happening always and different staff members