RP
Rudi P

1 reviews | Active since Jun 2018

15 Jun 2018, 09:47

iKhokha hide and seek Customer Support

Good day,

iKhokha is now absolutely useless.

When I use your contact form (EVERY SINGLE TIME), I can be sure that I will receive no response.

Second option: call support. No chance in getting an answer, apart from the lady telling you non-stop that if you want a call back then you should email **********

I want to trade in my original and get the mover lite. I referred my business partner also, and he shares my sentiment that we now both want to move to YOCO because your service is absolutely pathetic.

If, by some holy intervention, you decide to call me, my number is (included in contact field)

Let it be said that the iKhokha original is such a pathetic design that we LOSE sales and we don't have a choice but to change devices. If you cannot realise the problem with that, I am completely confident that Yoco, with more than double your subscribers, would.

Rudi Prinsloo

0
Replies (2)
iKhokha
iKhokha's reply22 Jun 2018, 14:55
Official

Hi Rudi, our sincere apologies for the delayed response! Our support team will call you shortly! Just confirming that your contact number is ***?

iKhokha
iKhokha's reply15 Feb 2019, 13:57
Official
Hi Rudi,

Just a follow up on our request for your contact information. We would like to assist as best possible and turn this experience around.

Please could you confirm either the contact number or email address used to sign up.

We look forward to your response.