Ikhokha Held my Funds and they didn't alert me,But they let me continue accepting funds without alerting me of the matter.

Ikhokha customer service is so horrible, They used to pay me in 24 hours but now I haven't received fund from the 29 May 2023, On the 02 June 2023 I called them and the person who was speaking with me told me that my funds are been held because of a suspicious transaction, Like why didn't they send an email/sms to let me know so that i would stop using their card machine until the issue is resolved? Alright then the guy that I was speaking to sent me an email for me to answer some questions and send some documents,I Did that on the very same day,It has been 4 days now But still I haven't got a reply nor did I receive my Funds. I own a brickyard and it's very difficult for me to buy stock as usual.If they don't resolve this issue I'm gonna alert people on Facebook about how risky it is to use Ikhokha. This is killing small businesses in times were there's not even enough jobs in South African.