Ikhokha has no integrity, transparency or after-sales service. Moving to Yoco.

Multiple emails sent, multiple support tickets raised, multiple callbacks requested, multiple calls placed and still no response from Ikhokha. When they do respond - once, today, after business hours, via email, after a month of trying to get someone to call me - they are rude and ignore what’s requested (Roslan Gilberts). As an Investec client in my personal and business capacity, this deplorable company was recommended by them as a “reputable partner” - what a load of bull that is. They haven’t even gotten my business address right after 4 months; they continue to ignore requests querying incorrect costs of transactions (higher than the rate I signed up for) and their after-sales service is nonexistent once they sign you as a client. They can consider this client gone. I have had enough of their pathetic and substandard service. I will be lodging a complaint with Investec as well- the calibre of companies they partner with should align with that of their clientele. Ikhokha most certainly does not.