sK
silke K
1 reviews | Active since Dec 2009
04 May 2020, 10:04
Ikhokha has kept my money for 4 days earning interest
Ran numerous credits through my machine on 1 May. Ikhokha has failed to transfer my monies to me - 4 days later. So now they are earning interest on this money as well and they hefty chunk they take off of your earnings. I need my money to buy stock for my business but cannot do so thanks to ikhokha. When I called today I was told that the money will be in tomorrow the latest. Really? Five full days later. Be careful of this company. I will be asking my clients to do eft's in future. At least I get the funds within 24 hours.
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iKhokha's replyOfficial
04 May 2020, 10:41Hi Silke, Sash from iKhokha here. I am so sorry to hear this and the inconvenience this has caused.
Unfortunately, due to Friday being a public holiday, banks were closed and therefore settlements were delayed. However, you will be settled tomorrow. Please note that settlements are not processed on Sundays and on Public holidays as South African banks are not in operation on these days.
I once again apologize for the inconvenience caused Silke. We hope you have a wonderful day and stay safe.
Unfortunately, due to Friday being a public holiday, banks were closed and therefore settlements were delayed. However, you will be settled tomorrow. Please note that settlements are not processed on Sundays and on Public holidays as South African banks are not in operation on these days.
I once again apologize for the inconvenience caused Silke. We hope you have a wonderful day and stay safe.
iKhokha's reply04 May 2020, 10:41
Official
Hi Silke, Sash from iKhokha here. I am so sorry to hear this and the inconvenience this has caused.
Unfortunately, due to Friday being a public holiday, banks were closed and therefore settlements were delayed. However, you will be settled tomorrow. Please note that settlements are not processed on Sundays and on Public holidays as South African banks are not in operation on these days.
I once again apologize for the inconvenience caused Silke. We hope you have a wonderful day and stay safe.
Unfortunately, due to Friday being a public holiday, banks were closed and therefore settlements were delayed. However, you will be settled tomorrow. Please note that settlements are not processed on Sundays and on Public holidays as South African banks are not in operation on these days.
I once again apologize for the inconvenience caused Silke. We hope you have a wonderful day and stay safe.