Ikhokha

Item: iKhokha
Rating: 1
Author: Ramona R

Worst decision ever to buy this machine. Always unavailable.. As per ikhoka they waiting for the data to load from their supplier mass art, so therefore we loose business. Then the highest data purchase available for vodacom is 350mb...which is ridiculous as clients wants 1gb and up and they say they can't help as that's the highest on the machine... Now my machine is not working, and I can't get hold of anyone to sort this out, so AGAIN I LOOSE BUSINESS....

DO YOURSELF A FAVOR AND DO NOT PURCHASE THIS MACHINE... CUSTOMER SERVICE IS NON EXISTENT... JUST MORE STRESS....

Helpful (0)

Replies (1)

iKhokha's replyOfficial

19 Nov 2025, 11:06

Hi Ramona,

We’re truly sorry for the inconvenience you’ve experienced. We know how frustrating this can be and how it affects your business.

Sometimes the products available may change depending on the suppliers, or stock, and we understand how disappointing that can be.

Thank you for sharing your feedback with us, we’ll pass this on to our Prepaid team, and we’ve also escalated your query to our Support team for a consultant to reach out and assist you further.

Thank you for your patience and understanding, we appreciate it.

Kind Regards,
The iKhokha Team.

iKhokha's reply19 Nov 2025, 11:06

Official

Hi Ramona,

We’re truly sorry for the inconvenience you’ve experienced. We know how frustrating this can be and how it affects your business.

Sometimes the products available may change depending on the suppliers, or stock, and we understand how disappointing that can be.

Thank you for sharing your feedback with us, we’ll pass this on to our Prepaid team, and we’ve also escalated your query to our Support team for a consultant to reach out and assist you further.

Thank you for your patience and understanding, we appreciate it.

Kind Regards,
The iKhokha Team.