Ikhokha doesn't offer repair service for their devices after the warranty expires

Ikhokha doesn't offer repairs service of their devices after the warranty period expires. I've had an Ikhokha machine for a year. It started giving me problems by not connecting to the network, then showed a system error message. I reported the issue to Ikhokha but I was told that I should purchase a new device as the error I'm experiencing cannot be repaired. I'm now simply expected to buy a new device as they can't fix the system error. I'm disappointed with the feedback and service I got from Ikhokha. I paid R2 999 for the device last year, I have to spend money again buying the same device this year. This is unfair treatment for my small business. I don't have confidence that I can rely on the Ikhokha service if I can't get assistance from them when their devices have technical system issues. I'm very disappointed