SN
Sifiso N

1 reviews | Active since Apr 2014

12 May 2020, 05:19

Ikhokha ***** business. WATCH OUT

Since joining ikhokha, iv received little support and the staff keep making empty promises with regards to my vend commission on bill payments system, iv recently joined ikhokha and i never thought it would rise my blood pressure and actually chase away my clients due to their incorrect information loaded on their systems

0
Replies (5)
iKhokha
iKhokha's reply12 May 2020, 08:52
Official
Good morning Sifiso, Sash here, we want to apologize for the bad experience you have had with us and we want to turn this around for you as soon as possible. There is currently a standard commission structure put in place for iKVend that we can share with you. Can we please have your contact details so we can contact you. Kind regards.
SN
Sifiso N's update12 May 2020, 14:23
Reviewer Update
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iKhokha
iKhokha's reply12 May 2020, 14:48
Official
Thank you Sifiso, we will be in contact with you shortly.
SN
Sifiso N's update07 Jul 2020, 14:20
Reviewer Update
sash please note

my problem still persist to date

customers are still getting a incorrect name on their bank statements
iKhokha
iKhokha's reply07 Jul 2020, 14:29
Official
Oh no Sifiso, this is not good at all. We are so sorry, let me look into this ASAP and contact you. Kind regards, Sash.