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NC
Nick C

1 reviews | Active since Feb 2022

03 Jul 2025, 09:32

IKHOKHA DO NOT KNOW HOW TO RUN A BUSINESS.

Definately one of the most useless companies I have ever dealt with.

I call these delinquents yesterday and buy a speed point only to be told that my application was declined.

Because we supply packaging and only packaging to a certain industry, this company goes on a thumb suck and declines our application because one specific individual in the company flags the business as something else. Their staff do not communicate with each other. I told your employee Rashi that we are a packaging company. It just shows you that IKHOKHA EMPLOYEES do not have the companies best interest at heart.

You talk about the Risk!!! What is the risk? Plastic and cardboard boxes?????? Br@inless pe@sant$

Here are a list of companies that do the exact same thing.

SPAR - RIZZLA & FILTERS - VARIOUS KINDS - MYLAR BAGS

CHECKERS - RIZZLA & FILTERS - VARIOUS KINDS - MYLAR BAGS

PICK N PAY - RIZZLA & FILTERS - VARIOUS KINDS - MYLAR BAGS

WOOLWORTHS - RIZZLA & FILTERS - VARIOUS KINDS - MYLAR BAGS

DANK PACKS WICKED IMPORTS JJ CALE PICK A POUCH NUTAPE WESTPACK VAPE GURU LEN DON PACKAGING

ARE THESE COMPANIES LISTED AS RISK COMPANIES ASWELL?

These people are unprofessional, they will waste your time, and they do not do any research on your business before they make decisions.

And ontop of that all I now have to wait 7 to 14 days for my money. It took me 5 minutes to pay these people and now I must wait half a month for my money back!

These guys have absolutely no idea what they are doing!!

DONT WASTE YOUR TIME!!!

0
Replies (4)
iKhokha
iKhokha's reply03 Jul 2025, 09:37
Official
Hi Nick,

Thank you for your feedback. We're truly sorry to hear about your frustration and understand how disappointing this experience has been for you.Please note that all merchant applications go through a formal risk and compliance process, and in some cases, additional reviews may result in an application being declined based on regulatory or internal policy guidelines. While we understand your business may operate similarly to others, each application is assessed on a case-by-case basis. Your refund request has already been logged, and an agent will reach out to assist you further and ensure this is resolved as efficiently as possible.

Kind Regards, The iKhokha Team.
NC
Nick C's update03 Jul 2025, 09:39
Reviewer Update
What is the Risk? Cardboard boxes??? Please go waste someone else's time!!!!!!
iKhokha
iKhokha's reply03 Jul 2025, 09:41
Official
We understand your frustration and appreciate you sharing your concerns. An agent will reach out to you directly to further explain the reason for the risk decision and assist you with any outstanding matters. We’re here to help resolve this as best we can.
NC
Nick C's update03 Jul 2025, 15:17
Reviewer Update
There you guys go again!!! You continue to insult and bad mouthing my company by referring to it as a risk!!!! Please explain to everyone reading this how card board boxes, bubble wrap, jars, rizzla etc is considered a risk???? There is absolutely nothing else involved. So what is the risk?? You guys have already dug yourselves a deep hole by not understanding what we do and making decisions based on what you think!!!! Who operates a business like that? What is the difference between this and not providing a individual services based on what you think? You guys have zero facts as to why?? There is no logical explanation your company can provide. It's packaging!!! Where is the risk? Absolutely pathetic. You guys are going on what you think!!! We said come here anytime of day, yet you guys chose to stay arrogant and close minded. Who are you trying to kid here?