Ikhokha customer service sucks

Card transaction receipts are blank.

Daily transaction reports don't have my company name for either *** or ***.

Customer service agents do not understand clear, concise English descriptions of my issues accompanied by screenshots showing that my company name is not on reports. They keep telling me that the logo cannot be on the report. My name is Patrick, a name can be a logo but is an image, not text. I need my company name in text on the reports.

My transaction receipts for *** have to be resubscribed on a regular basis. For the last 3 weeks, ~I have had to request to be resubscribed for all card receipts.

They will not divulge their senior representative names, or allow me access to complain to their management or directors about my years old issues.