JP
Jacoba P
1 reviews | Active since Jan 2018
25 Aug 2025, 13:00
ikhokha card masjine
We as a Non Profit Organisation buy a ikhokha machine at game to assist us with the payments of fees. Since April 2025 we struggle to get register. Every time there are a different reason. Now for two months they also ignore all my emails. I call on 21 August 2025, when the response was a consultant will come back to me. We are today at 25 August 2025, with no consultant contacting me. My recommendation do not used ikhokha at all. Bad service
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iKhokha's replyOfficial
25 Aug 2025, 13:30Hi Jacoba,
Thank you for reaching out, and we sincerely apologize for the frustration and delays you've experienced. We understand how important this is, especially for a non-profit organization, and we're truly sorry for the lack of follow-up.
This is not the standard of service we strive for. Please know that your registration issue is being treated as a priority, and we're committed to getting you activated. A consultant will be in contact to assist you further.
Kind Regards,
The iKhokha Team.
Thank you for reaching out, and we sincerely apologize for the frustration and delays you've experienced. We understand how important this is, especially for a non-profit organization, and we're truly sorry for the lack of follow-up.
This is not the standard of service we strive for. Please know that your registration issue is being treated as a priority, and we're committed to getting you activated. A consultant will be in contact to assist you further.
Kind Regards,
The iKhokha Team.
iKhokha's reply25 Aug 2025, 13:30
Official
Hi Jacoba,
Thank you for reaching out, and we sincerely apologize for the frustration and delays you've experienced. We understand how important this is, especially for a non-profit organization, and we're truly sorry for the lack of follow-up.
This is not the standard of service we strive for. Please know that your registration issue is being treated as a priority, and we're committed to getting you activated. A consultant will be in contact to assist you further.
Kind Regards,
The iKhokha Team.
Thank you for reaching out, and we sincerely apologize for the frustration and delays you've experienced. We understand how important this is, especially for a non-profit organization, and we're truly sorry for the lack of follow-up.
This is not the standard of service we strive for. Please know that your registration issue is being treated as a priority, and we're committed to getting you activated. A consultant will be in contact to assist you further.
Kind Regards,
The iKhokha Team.