TN
Thule N
1 reviews | Active since Mar 2026
25 Mar 2026, 15:01
IKhokha card machine very high transaction charges
I made a transaction yesterday using an iKhokha point of sale machine. The amount that iKhokha deducted from that transaction is enormous amounting to R800. I find this very difficult to comprehend, a day light *******. I will discontinue using that card machine and would not recommend it to anyone.
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iKhokha's replyOfficial
25 Mar 2026, 15:17Hi Thule,
We’re sorry to hear about your experience and understand your concern regarding the transaction. This is certainly not the level of service we aim to provide to our merchants.
Your query has been escalated for further investigation so we can fully understand what may have happened. A consultant will review the matter and will be in contact to provide feedback and assist further.
Kind Regards,
The iKhokha Team.
We’re sorry to hear about your experience and understand your concern regarding the transaction. This is certainly not the level of service we aim to provide to our merchants.
Your query has been escalated for further investigation so we can fully understand what may have happened. A consultant will review the matter and will be in contact to provide feedback and assist further.
Kind Regards,
The iKhokha Team.
iKhokha's reply25 Mar 2026, 15:17
Official
Hi Thule,
We’re sorry to hear about your experience and understand your concern regarding the transaction. This is certainly not the level of service we aim to provide to our merchants.
Your query has been escalated for further investigation so we can fully understand what may have happened. A consultant will review the matter and will be in contact to provide feedback and assist further.
Kind Regards,
The iKhokha Team.
We’re sorry to hear about your experience and understand your concern regarding the transaction. This is certainly not the level of service we aim to provide to our merchants.
Your query has been escalated for further investigation so we can fully understand what may have happened. A consultant will review the matter and will be in contact to provide feedback and assist further.
Kind Regards,
The iKhokha Team.