RP
Raelene P
1 reviews | Active since Oct 2013
18 Feb 2025, 12:49
Ikhokha cannot change a battery
Absolute money making racket !! It is not possible to put a new battery into these machines once the battery dies !! What nonsense is this !! Just for this reason I will buy a card machine from another vendor !!!!!!!!
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Replies (1)iKhokha's replyOfficial
18 Feb 2025, 14:50Hi Raelene. We sincerely apologize for the inconvenience and understand how frustrating this situation must be. The Shaker Solo device is designed with a sealed battery, meaning the battery cannot be replaced. Attempting to open the device triggers an error that renders the machine inoperable. Unfortunately, the cost of repairing the unit is often comparable to purchasing a new device.
Kind Regards, The iKhokha Team
Kind Regards, The iKhokha Team
iKhokha's reply18 Feb 2025, 14:50
Official
Hi Raelene. We sincerely apologize for the inconvenience and understand how frustrating this situation must be. The Shaker Solo device is designed with a sealed battery, meaning the battery cannot be replaced. Attempting to open the device triggers an error that renders the machine inoperable. Unfortunately, the cost of repairing the unit is often comparable to purchasing a new device.
Kind Regards, The iKhokha Team
Kind Regards, The iKhokha Team
