Ikhokha Bad Service

Its now three Days, my client's order should have been in Lesotho today, you've held my client funds, I've supp**** all the documents required, I even went over & above and supp**** the documents that were not required, 14.3, TCC, Import and Export Certificate, VAT cert as well as invoices from my suppliers, still your team email and lie, you guys are terrible for SMME's, I'm going to submit a complaint to my chamber of business regarding this matter, its something to be compliant and another to lie pretending to be compliant and respecting South African Banking Authority, they have everything with them and yet they still lie, my client spoke to their bank in Lesotho, FNB Lesotho is saying non of what your team is saying must be done, FNB Lesotho says the transaction is through on their site and verification was done, making things worse, I can't speak to your Compliance team, why is that? I've been calling for three days trying to solve this and still no one from the compliance team dare to pick a phone and speak to me, their response is poorly written and lacks professionalism.

They were meant to revert to me this morning, They are *******ly with holding my clients money, on the other hand i can't procure more clients materials, Ikhokha is the worse company.