RV
Riaan V
1 reviews | Active since Nov 2015
12 Feb 2022, 08:34
Ikhokha
Tried for a week now to get my card machine link with my business bank account. Chat bot tells me that a call center agent will fall. To-date no response. This companies customer service is non existing.
Helpful (0)
Replies (8)0
Replies (8)
iKhokha's replyOfficial
12 Feb 2022, 08:55Hi Riaan, thank you for reaching out, we have arranged for a consultant to contact and assist with updating your bank details as soon as possible.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
iKhokha's reply12 Feb 2022, 08:55
Official
Hi Riaan, thank you for reaching out, we have arranged for a consultant to contact and assist with updating your bank details as soon as possible.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
RV
Riaan V's updateReviewer Update
12 Feb 2022, 09:35And there we go again. A call center agent will call you. They don't call back. Take your machine and refu d my R349.00
RV
Riaan V's update12 Feb 2022, 09:35
Reviewer Update
And there we go again. A call center agent will call you. They don't call back. Take your machine and refu d my R349.00
iKhokha's replyOfficial
12 Feb 2022, 10:49Hi Riaan, the team has tried contacting you this morning and was unable to get through. We will call you shortly.
iKhokha's reply12 Feb 2022, 10:49
Official
Hi Riaan, the team has tried contacting you this morning and was unable to get through. We will call you shortly.
RV
Riaan V's updateReviewer Update
12 Feb 2022, 13:55Its now 4 hours with my phone in my hand. Not rang yet. But it's only 14h00 now, they are probably very busy.
RV
Riaan V's update12 Feb 2022, 13:55
Reviewer Update
Its now 4 hours with my phone in my hand. Not rang yet. But it's only 14h00 now, they are probably very busy.
RV
Riaan V's updateReviewer Update
13 Feb 2022, 06:18Next day still no response. Ikhokha your service is shockingly bad.
RV
Riaan V's update13 Feb 2022, 06:18
Reviewer Update
Next day still no response. Ikhokha your service is shockingly bad.
iKhokha's replyOfficial
13 Feb 2022, 07:30Hi Riaan, thank you for messaging, The Customer Support Consultant, Zuziwe, has confirmed that they contacted you yesterday around 2 PM. They were awaiting your documents to proceed with your change of bank details request.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
iKhokha's reply13 Feb 2022, 07:30
Official
Hi Riaan, thank you for messaging, The Customer Support Consultant, Zuziwe, has confirmed that they contacted you yesterday around 2 PM. They were awaiting your documents to proceed with your change of bank details request.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
RV
Riaan V's updateReviewer Update
13 Feb 2022, 08:26Give me her email address. Because I have spelled my email address like a child and she still got it wrong. My surname is Vorster not Borster. V for Victor.
***
***
RV
Riaan V's update13 Feb 2022, 08:26
Reviewer Update
Give me her email address. Because I have spelled my email address like a child and she still got it wrong. My surname is Vorster not Borster. V for Victor.
***
***
RV
Riaan V's updateReviewer Update
13 Feb 2022, 08:31The time was 10:50 am and not 2 pm. Like you claim. Go check your call log.
RV
Riaan V's update13 Feb 2022, 08:31
Reviewer Update
The time was 10:50 am and not 2 pm. Like you claim. Go check your call log.