MG
Mojo G

1 reviews | Active since May 2020

09 Nov 2024, 12:41

Ikhokha

We lost our machine We bought new machine from game We took a loan previously, now to connect the new machine is nightmare *********** help center's and emails So now we can't pay the loan cause of the new machine not assigned to merchant We sent an emails calls ,no help We come to a stage we want to pay the loan and refund they machine ,is really false advertising for small business to activate the machine instantly, and start swaping We completed our profile and sent all documents again ,not sure what to do anymore with them

0
Replies (4)
iKhokha
iKhokha's reply10 Nov 2024, 08:14
Official
Hi Mojo. Thank you for reaching out, and we’re sorry for the trouble you’ve had setting up your new machine. Our activation team is aware of the issue and will contact you shortly to help with the setup. We apologize for any inconvenience caused.
 Kind Regards, The iKhokha Team 
MG
Mojo G's update11 Nov 2024, 12:35
Reviewer Update
Hello
Ur staff keep replying ur profile is active with link my new machine ,machine not assigned to merchant
This is the 20th email am sending to ur staff regards
Mamaganoush restarant

MG
Mojo G's update11 Nov 2024, 12:36
Reviewer Update
Hello
Ur staff keep replying ur profile is active withou link my new machine ,machine not assigned to merchant
This is the 20th email am sending to ur staff regards
Mamaganoush restarant
iKhokha
iKhokha's reply11 Nov 2024, 13:12
Official
 Hi Mojo, we have requested for the team to call you and assist with the set up of your machine.

Kind Regards, The iKhokha Team